Helium Platform XT 2 Bike Rack
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Why We Like The Helium Platform XT 2 Bike Rack
Premium platform racks come in all shapes and sizes, but the Helium Platform XT 2 Bike Rack is one we recognize for its easy use and security. It makes it easy to travel with two bikes without frame contact, and its aluminum construction is highly durable for regular use. This rack is fully lockable to deter thieves, and the bike arms fold down for compact storage when the rack is not in use.
Details
- Bike rack for traveling with up to two bikes
- Ratcheting wheel loops quickly attach our bikes
- Aluminum construction is highly durable for regular use
- SnugTite stinger and locks for easy installation and locking
- Integrated release handle makes it easy to remove bikes
- Item #THUZ3JZ
- Bike Capacity
- 2
- Compatibility
- road, mountain bikes
- Locks Included
- yes
- Part Number
- 904011
- Claimed Weight
- 43.2lb
- Activity
- travel
- Manufacturer Warranty
- limited lifetime
Reviews
Q&A
What do you think about this product?
Overall Rating
4.5 based on 78 ratings
Review Summary
Customer Images
Here's what customers have to say
The bike rack has received mixed reviews. Many customers praise its user-friendliness, stability, and ease of use, with the rack securely holding various bike types. However, some customers have experienced issues with the rack's durability and functionality over time, such as the arms becoming sticky or difficult to use, and the rack not fitting properly on their vehicles. The long-term reliability and customer support also appear to be areas of concern for some customers.
AI-generated from the text of customer reviews.
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Selecting an option will reload the available reviews on the pageAugust 9, 2025
Rack is breaking in several areas
One wheel arm will not move up after folding it to the rack. Another arm will not engage to hold the wheel. Super disappointed in this rack.
Originally reviewed on thule-us-ca
August 5, 2025
Unhappy
This rack has been a disappointment- I expected more from such a well known brand. It has been stiff and difficult to use from the get go .
Originally reviewed on thule-us-ca
July 5, 2025
short lived, disappointing
Ive had this product for 3 ish years, remove it from my vehicle for longer periods when I am not using it to try and maintain its life. it functioned great for a short period of time before the arms became very sticky. started with me having to pull very hard on the lever to lift them, then stoped functioning at all, I had to use bungey cords to secure the arms onto my wheel so that they didn't open up when driving, they did not lock into place anymore. I visited my local bike shop for advice, and ended up spending many hours taking it apart to clean and lubricate the cord and internal parts. It was a lot of work and a major hassle! and only slightly improved its function. 2 of the arms worked, but I was not confident putting my mountain bikes on the rack. on top of this, there is a funny piece that goes inside the hitch part that fell out and I lost, and after contacting thule they don't sell that part separately, and the whole rack is useless without it. so basically I have to now take the rack to the dump which is pretty painful for such an expensive rack. I don't have proof of purchase anymore (as life happens) and it is therefore not under warranty. Definitely do not recommend this rack.
Originally reviewed on thule-us-ca
June 13, 2025
Convenient and easy to assemble
Taken two mtb over multiple state lines and the rack has performed really well. The latch to lift and lower the rack is sometimes sticky/difficult to operate
Originally reviewed on thule-us-ca
March 31, 2025
Warranty Issue
There were issues with my new THP XT rack for two bikes. I worked with the warranty department and they made it right! My third Thule product! Thanks Guys!
Originally reviewed on thule-us-ca
December 27, 2024
A perfect replacement
This was a gift to my husband to replace our steel framed hitch rack that was rusting. The old one was very heavy and wasn't easy to put on/ take off. This one is much lighter and folds up more compact. Hubby gives it 5 stars!
Originally reviewed on thule-us-ca
September 26, 2024
Platform rack is the way to go.
First camping trip with two mountain bikes on the back, 80 miles an hour, no problem. Rack is tight. Highly recommended
Originally reviewed on thule-us-ca
August 23, 2024
Works for a while
Design is perfect. Quality is terrible. I loved this rack when I first got it. I did everyday and load and unload bikes on it multiple times a day. All the ratcheting teeth and parts are plastic and they wore out after about 3 months of use. Thule sent me a replacement but the locks didn't work on the replacement and the teeth just wore out again.
Originally reviewed on thule-us-ca
August 1, 2024
Nice rack for our new bikes
- Familiarity:
- I've used it several times
I bought the Thule Helium as an upgrade from our older rack. It holds bikes by the wheels only, with no frame contact. I find it to be well constructed and has great features. I like the security of the hitch attachment. Overall, it's light enough to mount and dismount easily and load and unload bikes quickly. It's not the least expensive, but I feel it's a good value, especially for high-end bikes.
July 30, 2024
Great rack!
I bought a month ago. East to use and very stable for two mountain e-bikes. Compare to one-up which is more expensive and more difficult to use. Great design work!
Originally reviewed on thule-us-ca
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